Privacy Policy

1. Introduction

Welcome to SMART HMS. We are committed to protecting personal information in our healthcare information management platform, EMR System, and health insurance modules. This policy explains how we collect, use, and safeguard data when you use our hospital management system or visit our website.

2. Information We Collect

We collect information you provide when requesting a demo, contacting support, or using our EMR System. This may include data needed for healthcare information management and health insurance processing, such as:

• Name and contact information
• Hospital or clinic details
• Professional credentials
• Patient and health insurance related data entered in the platform
• Technical data related to system usage

3. How We Use Your Information

We use collected data to:

• Provide healthcare information management and EMR System services
• Process health insurance workflows and related billing
• Improve and personalize your experience
• Process demo requests and provide support
• Ensure compliance with healthcare regulations

4. Data Security

We implement enterprise-grade security for healthcare information management and EMR System data, including encryption at rest and in transit, role-based access control, and regular audits. Health insurance and clinical records are handled with high standards of integrity and confidentiality.

5. Contact Us

If you have questions about this Privacy Policy or our EMR System and health insurance practices, contact us at:

Email: hh@k2x.tech

Address: k2x Tech 5th Floor, Mall of KPK, University Road, Peshawar, Pakistan